CONTACT AND FAQS
If you have any questions that cannot be found at our FAQ page, you can contact us via
We will reply to your inquiry within 48 working hours.
Mon - Fri (except public holiday)
9AM – 5PM (UTC +08:00) Malaysia Time
No. 20B, Jalan Psj 1/31, 46000 Selangor, Kuala Lumpur, Malaysia
1.Where can I purchase TIMOTI's product?
TIMOTI products are available at our E-store and physical store. We do not sell our products directly from our official website.
2. How can I find the products I am looking for in the website?
You can find the product by searching keyword or by navigating category of product.
3. Will my emails or inquiries always be answered?
We will try our best to respond to your inquiries on the day that we receive them within 2 days. However, responses may be delayed when we receive a lot of inquiries.